PHORALIS Refund Terms

At PHORALIS, we are committed to providing exceptional products and services. If you are not satisfied with your purchase, we offer a structured refund policy to address your concerns.

Eligibility for Refund

• Refund requests must be submitted within 30 days of the original purchase date.
• The product must be returned in its original condition without any signs of wear or damage.
• Proof of purchase, such as an order confirmation or receipt, is required.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Services that have been fully rendered

Refund Process

1. Contact our customer service team by emailing [email protected] or calling us at (555) 123-4567.
2. Provide your order details and reason for the refund request.
3. Our team will review your request and, if approved, guide you through the return process.
4. Once the returned item is received and inspected, you will receive a confirmation email regarding the status of your refund.
5. If approved, a refund will be processed to your original payment method within 7-10 business days.

Additional Information

Shipping costs are non-refundable, and customers are responsible for return shipping charges. Any items not in original condition may incur additional fees or be rejected for a refund.

Contact Us

For any further questions regarding our refund policy, please contact us: